Shipping policy

Ordered today? then your order will be shipped within 3 working days. Delivery times depend on the final destination and PostNL. Please note: PostNL does not deliver packages on Sundays and Mondays.*

Delivery costs: Shipping costs are calculated based on their weight and destination address during the check out process.

Do you order during the weekend (Saturday and Sunday)? Your order will be shipped within three working days.

Customer service: available every day until 9 p.m. (6 p.m. on weekends) on 06-48 16 41 42.

You can also: Whatsapp us, (Facebook) chat live or email us at info@the-matcha-society.com


* We are dependent on our carrier, in some cases it may not be possible to ship within 3 days. You can track your package via our email with track and trace.

* We strive to have your package at our carrier within 3 days. If the shipment is far outside The Netherlands shipping sometimes takes 2 to 3 weeks. You can track your package via our email with track and trace.